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I've been working with Cross Creek for only a few months, but I can comment on the cleanliness of the facilities and the friendly, professional staff. The inside is as nice as the outside appears and the staff is very receptive and responsive to my calls or emails. If you looking for self storage in Byron Center, I can recommend you check out Cross Creek Self Storage.
The staff was just so helpful! They worked around my work schedule to open the unit. They worked with our delivery driver to make sure he had access! AMANZING definitely WHOLE HEARTEDLY recommending!!
We used this place for temporary storage. I assumed that self-storage was a low service industry. Not only were the rates great, but the lady working there started the rental truck, cleaned it off, even wiped the ice off the wiper blades. Then she shoveled the snow from in front of our newly rented space. She then went back up front and got salt and put that down so that we would not slip. Each time I have called there, the staff is incredibly friendly and they are always helpful.